Pawfect PassOnline Pet Wellness Program

Want to care for your pet in the best possible way? Pawfect Pass, OneDegree’s online pet healthcare service, complements pet insurance to provide all-round care and support for your furry pal. Enroll in our health plan to make sure your pal is protected and healthy at all times! 

Pawfect Pass?

What is

OneDegree works with professional providers to safeguard the health of your furry friend in a comprehensive way. Spend just less than HK$50 per month in average to enjoy:

telehealth consults

A year with unlimited                                                          (shared access for up to three pets)

One free vet check-up (for one pet)

One free night pet ambulance service (for one pet)

*Pawfect Pass is not an insurance product. Check here for pet insurance plans.

A year with unlimited telehealth consults

Powered by service partner

Think Google has all the answers? The fact is our furry friends come in all shapes and sizes at all fitness levels, and the care they need varies greatly. With our online consultancy service supported by Moment’s specialists based in Hong Kong and Taiwan (including vets, nutritionists, and behaviorists), you can be sure your pal will be in very safe hands. Simply get a virtual consultation anytime you have a question, and you’ll know better the condition of your sick pet and effectively reduce the risks posed by delays in diagnosis.


My pet shows this symptom; should I go straight to the vet?


There’s a question I forgot to ask my vet.

How can I help my pet adjust to the new environment?


Can I get a second opinion?



Should I spay or neuter my pet? When is the best time to do it?

crazy cat


What food should I give to my sick pet?

No matter if you are a lifelong pet parent or a first-time adopter, our specialists are here to answer all your big and little questions. Pawfect Pass lets up to three four-legged family members living under one roof share the telehealth consultation service. Simply ask your questions using the same account.

Welcome Offers

One free vet check-up

It isn’t always easy to spot signs of illness in your furry friend. A behavioral change, however small, can indicate a problem, and regular health checks are thus crucial for your pal. Provided by Pet Space, the largest veterinary group in Hong Kong, the free vet check-up includes a range of wellness exams through palpation, visual assessment and smell check. 

One free night pet ambulance service

When your furry buddy falls sick in the middle of the night, it can be difficult to find an out-of-hours vet clinic and a way to safely transport them there. If you fail to get your furry buddy to a vet in time, it might cause delays in diagnosis and treatment and thereby threaten your pal’s life. Call Pet Club and travel on a pet ambulance equipped with professional medical equipment and professionally-trained veterinary technicians who can help contact the nearest vet clinic. (Service hours: 2200-0600)

Upon successful registration, we will send you an email with instructions to activate the services. To enjoy the services, redemption and registration must be done separately on Moment’s and Pet Club’s website or using their mobile apps. An additional HKD1 will be charged to activate the Pet Club app. 

Our Plan​

Discount Price



/ yr

Original Price HKD 828 /yr


Is Pawfect Pass an insurance product?

No, it is an online pet wellness service which allows you to enjoy services, from telehealth consultation to pet ambulance, provided by collaborators OneDegree works with.

Is the online pet healthcare applicable to all breeds?

All cats and dogs, regardless of age, can apply for Pawfect Pass and we let up to three four-legged family members living under one roof share the telehealth consultation subscription.

How does the service period work?

Upon successful payment, follow the instructions as in the confirmation email and register for an account in the Moment and Pet Club mobile apps within seven days. The service is valid for one year upon successful registration. Within two weeks upon successful payment, we will send you the redemption voucher for PetSpace’s free vet check-up, valid until 31 December 2023, by post.

Uncertainties are inevitable in life.

OneDegree makes a tough situation easier to handle.

Pet Insurance

Your furry friend requires love and care as much as humans do. Our Pawfect Care pet insurance provides medical benefits to make sure your pal is comprehensively protected, granting you peace of mind that will last a lifetime.

Home Insurance

Our Home Insurance protects your home, your family and even your pets. We even get COVID-19-related disruption to everyday routine covered.

Fire Insurance

Smart homeowners make smart decisions. With our Fire Insurance, you’ll pay just 1/5 of the market price for the same comprehensive coverage.

Critical Illness

Get comprehensive critical illness cover to give yourself and your loved ones a level of certainty when an unexpected illness strikes.  

Terms and Conditions

  1. This promotion is valid from 1 November 2022 to 31 December 2022 (“Promotion Period”).     
  2. To enjoy the 30% discount on Pawfect Pass Online Pet Wellness Program (“Discount Offer”), provided by OneDegree Hong Kong Limited (“OneDegree”), customers must complete a membership purchase on the designated page ( within the Promotion Period.   
  3. OneDegree’s system will automatically apply the Discount Offer and display it on the website. The actual payable amount will be shown at checkout. 
  4. Pawfect Pass members are entitled to Free pet body check service once (“Welcome Reward”). Pawfect Pass members will receive an email with the redemption link to the Welcome Reward.  
  5. The Welcome Reward is provided by Pet Space with network of clinics included Causeway Bay Animal Hospital, Hong Kong Veterinary Centre - Yang Sheng Tang, Pet Space Sai Kung Veterinary Hospital, Sai Sha Road Animal Hospital and Tung Chung Animal Clinic. Services are provided by Pet Space. OneDegree has no obligation to and bears no responsibility for services provided by Pet Space. 
  6. Pawfect Pass members are eligible to register Pet Club Membership and enjoy Pet Ambulance service (Operating hours: 2200-0600) with HKD 1. Pawfect Pass members must register to enjoy services which are provided by Pet Club. OneDegree has no obligation to and bears no responsibility for services provided by Pet Club. 
  7. Each membership term is one year, members will receive a confirmation email after purchase. Members have to enroll on partners app (Moment  and  Pet Club ) within 7 calendar days after receiving confirmation email. The membership will be activated after enrollment. 
  8. The Discount Offer only applies to the first membership year.  
  9. The Discount Offer cannot be used in conjunction with any other promotional offers.     
  10. All matters or disputes in relation to the promotion and the interpretation of these terms and conditions shall be subject to the decision of OneDegree, which shall be final and binding. 
  11. For details of services and terms, please refer to the PawfectPass’s Terms & Conditions.     
  12. In case of any discrepancy between the English and Chinese versions of these terms, the English version shall prevail. 


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